Support Center

Get help without hunting through a maze of settings.

Start with documentation, verify compatibility, then send a focused support request if the issue remains.

DOC

Search Documentation

Installation, Core plugin, demo import, licensing and troubleshooting guidance.

Open docs →
TKT

Support Ticket

Send the product version, WordPress/PHP version, problem description and screenshots where useful.

Open support request →
PRE

Pre-sale Questions

Ask about product scope, license terms, compatibility and whether Get GNews fits your newsroom.

Ask DevCodes →
CMP

Compatibility Matrix

Review the WordPress, PHP and plugin combinations we currently support or test.

View compatibility →

Theme issue or Core issue?

Get GNews controls presentation. Get GNews Core controls advanced newsroom, Google News, workflow, licensing and update services. Review the separation before opening a ticket so we can route the issue correctly.

Theme vs Core
Known issues

Publish confirmed issues here with affected versions and workarounds. Do not hide known production problems behind support tickets.